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FROM
CUBA
Claim
against power company unresolved after five years
HAVANA, September (www.cubanet.org) - A man who
filed a claim with the local power company in
Villa Clara province for damages sustained by
some domestic appliances has still not been totally
paid after five years.
The man, Reynaldo Méndez, who lives in
Santa Clara, says an overvoltage in the electric
lines damaged a fan and five fluorescent lamps
at his home in Santa Clara. He said he immediately
filed a claim with the company.
Two years later, the company finally replaced
the five fluorescent lamps, taking them from their
own stock.
The fan, however, is a different story. After
appealing to the company director, a man named
Sentado, the fan was sent to the Servi-Hogar government-run
repair facility, where technicians concluded that
the fan was in such sorry condition that it would
be more economical to replace rather than repair.
Director Sentado gave Méndez a purchase
order for a fan. By this time, it was three years
after the high voltage situation.
Today, five years after the incident, Méndez
is still waiting for a fan. Company managers say
there is no money to buy a new one every time
the question comes up.
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