CUBANET ... CUBANEWS

April 30, 2001



Sprint warns consumers: Beware of claims discounting calls to Cuba

Yahoo!. Monday April 30, 11:15 am Eastern Time. Press Release. SOURCE: Sprint

MIAMI, April 30 /PRNewswire/ -- Sprint was recently made aware that false information was being communicated about long-distance rates to Cuba and other foreign countries. Certain companies have wrongfully advertised an erroneous rate in connection with a Sprint-owned dialing code, 1010333, on their web sites. The information was clearly wrong, quoting rates that are not offered by Sprint for calling these countries. Sprint did not create, review or authorize the online statements.

Consumers need to beware of information about discounted calling rates. If a rate seems too good to be true, it probably is! As with any carrier, customers who use a dial-around code, such as Sprint's 10-10-333 -- and are not signed up for a long-distance plan -- will be billed at a higher rate. In order to receive the most competitive rates, customers should always make sure they are signed up directly with a long distance carrier for a calling plan that best suits their needs. Customers should only rely on the rates listed on the carrier's official web site or quoted by that carrier's sales or customer service representatives. Sprint has calling plans offering significantly lower rates than those available via 10-10-333, but the customer must subscribe to one of those plans. Information about Sprint's calling plans is available at www.sprint.com or by calling 1-800-PINDROP.

Sprint is working diligently to have the false information regarding its service removed from these web sites. We are working with the companies involved, as well as with the local phone companies billing these customers, to determine the best resolution for the customer. Because the charges appear on customers' local bills, they should contact their local phone company customer service office with any questions.

Copyright © Yahoo! Inc.
Copyright @ 2000 PRNewswire.

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